A police dispatch officer answered a call only to hear a kid crying because his mother left for heaven.
His response went a long way in helping the boy feel better.
“Samuel, come here,” Sam’s father called to him one day.
He answered hesitantly, not because he was afraid he would get hit, but because he felt the seriousness in the air.
Sam had always been empathetic and what he felt coming from his father was a sad emotion he did not want to get close to.
His dad also never used his full name unless he was in trouble, but he knew he had done nothing wrong that day.
“Yes father,” Sam said when he finally joined his father on the living room couch.
“Listen son,” his father said. “I have… something I need to tell you and I need you to stay very calm.” Sam did not like his father’s grievous tone, but he nodded his assent.
“Your mother will not be returning to our house.”
Sam was shocked by what his father said. His mom had been rushed out of their house in the wee hours of the morning because she forgot how to breathe, but he had been assured she would return.
“Never ever?
Why?” Sam asked his father.
“Because she flew to heaven son,” his dad said.
To six-year-old Sam, it sounded like his mother had simply gone on a trip to heaven, so he nodded his head and asked when she would be back. At that, his dad burst into tears and fled the room.
Sam waited days for his mom’s return, but when he she never did, he started to worry. After a week passed, he became distressed that his beloved mother had not even visited.
He did not want to ask his father because each time he tried to bring up the topic, the man froze and ended up crying.
One weekend, Sam decided to do something about it himself.
After brainstorming for days, he decided that something bad could have happened to his mother, which is why she was having trouble returning to them. So he called the cops. The phone was answered by a dispatcher named John Lewis.
“This is 911, how may I help you?” the man asked in a no-nonsense voice.
“Hello 911?
This is Sam and I’m calling to tell you about my mother.”
“Why?” the voice asked. “What’s wrong with her?”
“Well she has not been home for a few days and me and my dad are getting worried,” Sam answered. “He says she went to heaven but I’m afraid she got lost on her way.”
The dispatcher initially thought the call was a prank and would have hung up if he didn’t hear the note of despair in the boy’s voice.
“How old are you?” he asked.
“I’m six, sir, can you help me find my mom?
I’m very worried she won’t be able to find her way,” Sam said.
John Lewis thought about his response for a few seconds before giving it. He knew it would be cruel to awaken the boy to the truth, but he also could not hang up without being helpful somehow.
“If you want her to find her way home, why don’t you try writing her a short letter every month and sending them to her using red balloons? When she sees them, she’ll know that she is being missed and will follow the trail of balloons.”
After he hung up, little Sam was excited that he had at last arrived at a solution.
The story doesn’t end here — it continues on the next page.
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