Chen for his quick response and for speaking out against discrimination. The restaurant chain garnered great attention, and Mr. Chen’s efforts served as a model for how business owners should handle such circumstances.
Back at the corporate office, Mr.
Chen examined the security tape and drafted a report. The manager’s actions would be referenced in training classes as an example of what not to do. Mr.
Chen grinned, knowing that karma had played its role that day. He not only followed his values, but he also set a standard for politeness and respect in his eateries.
Instant karma had done its job, teaching a lesson that would not be forgotten.
